PRIVACY POLICY

Last Updated:  March 17, 2022

This Privacy Policy governs the manner in which Garvin Metal Roofs Ohio, Inc. (“We” or “Us”) collects, uses, maintains and discloses information collected from users ("User" or "You") of the www.  garvinmetalroofsohio.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Us.

 

PERSONAL IDENTIFICATION INFORMATION

Personal identification information consists of  information that may identify you as a natural person or company, directly, indirectly, or  in aggregate with other information available to us such as an identification number, online identifier or one or more factors specific to your identity as a natural person or company.

We may collect the following personal identification information:

  • General contact information such as name, phone and fax number, email, and postal address for you or for your company or for other people in your company;
  • Online Account Information such as username, password, and security question and answer;
  • Purchase and customer service history such as past orders;
  • Certain financial information such as payment information, including name, billing address and payment card information including card number, expiration date and security code; bank account information; financial statements; income; and credit score;
  • location data such as data derived from your IP address, country and zip code and the precise geolocation of your mobile device where we have provided notice and choice, as appropriate.
  • Contact information for referrals or other industry contacts which you may provide to us;
  • Clickstream data and other information about your online activities such as information about your devices, browsing actions and usage patterns, including across the online channels and third-party websites, that we obtain through the use of cookies, web beacons and similar technologies; for more information see “WEB BROWSER COOKIE” Article of this Policy below.
  • Any other personal information you submit to us such as information submitted through our Website;
  • We will not collect information related to race, ethnicity, origin, political affiliations, religion, union membership, biometric information such as height, weight and other health data,  sexual orientation, date of birth, age, gender, marital status and dependent, spousal and/or other family information;

We may collect personal identification information from users in a variety of ways, including, but not limited to:

  • When users visit our Site;
  • Register on the Site;
  • Place any order;
  • Subscribe to any newsletter;
  • Respond to any survey;
  • Fill out any form;
  • In connection with other activities, services, features or resources we make available on our Site and those listed in the “HOW WE USE COLLECTED INFORMATION” Article of this Policy below.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

WEB BROWSER COOKIES

Our Site may use "cookies" to enhance User experience. A User's web browser places cookies on his hard drive for record-keeping purposes and sometimes to track information about him. Users may choose to set their web browsers to refuse cookies, or to alert them when cookies are being sent. If users elect such browser settings, then some parts of the Site may not function properly.

 

HOW WE USE COLLECTED INFORMATION

We may collect and use Users’ personal identification information for the following purposes:

  • To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site - We may use feedback you provide to improve our products and services.
  • To process payments - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature - To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails - We may use the email addresses to send Users information and updates pertaining to their orders.   They may also be used to respond to  inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time a User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email; or the User may contact us via our website.
  • To send SMS Messages - By clicking SIGN UP NOW in any Newsletter opt-in popup, if applicable, users agree to receive marketing text messages from Us at the number provided by the user, including messages sent by auto-dialer. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to cancel. View our Privacy Policy and Terms of Service.

 

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, including usernames, passwords, transaction information and data stored on our Site. Sensitive and private data exchanged between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

 

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to a specific User’s personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

 

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our, is subject to that website's own terms and policies.

 

CHANGES TO THIS PRIVACY POLICY

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date. We encourage Users to frequently check this page for any changes to keep informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: 866-428-7416